Assistant Product Manager

Description

The Assistant Product Manager is responsible for developing and implementing organizational frameworks for a variety of task areas within the field of game operations, including developer/customer support, game localization, and monetization. The person is working in close relationship with different internal departments and business partners to help making our players’ gaming experience as smooth as possible.
This position reports to the Lead Product Manager.
Position Responsibilities
• Develop an organizational and technical framework for an efficient technical support to our operators/customers
• Establish formalized procedures to handle critical issues addressed to our development team while minimizing reaction time
• Develop an organizational and technical framework geared towards continuous localization of our game into multiple languages at the same time
• Establish solid workflows involving our internal departments as well as business partners providing localization/support services
• Seek for continuous workflow improvement based on the requirements of various internal stakeholders within the field of game operations
• Support the Lead Product Manager with regard to efficient game monetization workflows
• Support our service-oriented development approach in all the processes to be put in place