Field and Support Engineer

Description

Type: Full-time employee
Location: Trinigy HQ, Stuttgart area, Southern Germany
Focus: Field engineering, customer support
Previous Work Experience: 3+ years

Trinigy is looking for a motivated field and support software engineer to assist our team and growing customer base with customizations and applications associated with our cutting-edge Vision Engine.

At Trinigy, you’ll be working with one of the industry’s most advanced technologies for professional game development. The Vision Engine has proven its versatility and reliability in more than 125 commercial game productions all over the world and is the trusted solution of PC, console, serious, and casual game developers across the globe, including Ubisoft, NeoWiz, TimeGate Studios, Spellbound, Nitro Games, Robot Entertainment and more.

Job Description

Every day, our customers work on exciting game and serious game projects using our Vision Engine technology. As a field and support software engineer, you’ll work directly with those customers, our sales team and the European development team, providing detailed product information to prospective and existing customers and assisting them on-site as well as via phone and email. You will have the chance to work directly with many well-known game studios throughout Europe and Asia, and establish relationships with technical decision-makers within those studios. The feedback you provide to our development team from the field will play a critical role in making our powerful technology even better.

This position involves learning and adopting cutting-edge graphics and game development technologies and standards, delivering high-quality software, and learning and using state-of-the art development tools and techniques. Travelling to various countries and exciting cities will also be an integral part of this job.

We offer an exciting growth environment for energetic, self-motivated individuals where your contributions will be recognized.