Community Manager

Description

Job purpose

As part of the Marketing team this individual will work closely with Marketing/PR and will be responsible for maintaining current community sites, and social network pages, in addition to creating strategies in which they can be improved. It will also involve identifying key community issues within Kiz Studio games and resolving them as well as supporting fan sites.

Duties and responsibilities

·       Manage communities around all Kiz Studios games

·       Primary objective of growing and maintaining multiple English speaking communities

·       Define day to day community plan for Kiz Studios games and execute against it

• Maintain a vibrant community throughout various development phases (pre-announcement, announcement, closed beta, open beta and beyond) featuring contests and activities, tournaments, community-generated content, forum discussions and other interactions
• Manage Kiz Studios forums and social network channels
• Author, coordinate and review the release of external and internal community messaging
• Facilitate community software feedback to support key objectives such as Beta Tests, troubleshooting, and ongoing reaction to supplemental content releases
• Become an expert in Kiz Studios games, knowing the ins and outs of the games
• Be an expert in relevant gaming categories. Provide competitive analysis from community perspective
• Work closely with the development and marketing teams to realize community related objectives
• Organize and host community events and connect to community at trade fairs

Qualifications

·       2+ years experience in community management, online marketing or equivalent

·       Excellent organizational, communication, presentation and interpersonal skills needed

·       Excellent written and spoken communication skills combined with a passion for gaming

·       Online community expertise from a user standpoint. Online gameplay experience a plus

·       Has worked with development teams before

·       Comprehensive understanding of online community as it relates to delivering business objectives