Description
BioWare is a division of EA which crafts high quality multiplatform role-playing, MMO and strategy games, focused on emotionally engaging, rich stories with unforgettable characters and vast worlds to discover. Since 1995, BioWare has created some of the world's most critically acclaimed titles and franchises, including Baldur's Gate, Neverwinter Nights, Star Wars: Knights of the Old Republic, Jade Empire, Mass Effect and Dragon Age. BioWare currently operates in Edmonton (Alberta, Canada), Montreal (Quebec, Canada) and Austin (Texas).
BioWare’s games have continually achieved critical and commercial success. All of our published titles are highly rated at www.gamerankings.com; in fact we have 6 games in the top 1% highest rated games of all time! Today BioWare has over 800 staff at its locations and continues to grow. In 2008, BioWare was acquired by Electronic Arts, a leading global interactive entertainment publisher. For more information on BioWare, visit www.bioware.com, or follow us on Twitter at www.twitter.com/bioware . To join the millions of fans already registered with the BioWare community, go to http://social.bioware.com.
Test Lead, Online
BioWare Quality Assurance acts as a quality gauge during development, testing not only the product, but the processes used to create the product. Quality Assurance is intended to be proactive and catch problems before they make it into the product.
As a Test Lead, Online you will be managing and coordinating the ongoing testing efforts across BioWare’s broad portfolio of web and mobile products. You will work closely with the Development QA Lead, Online in formulating test strategy, test plan creation, and reporting to production. You will also be responsible for establishing best practices and driving QA process within a dynamic team of high performing software developers.
PRIMARY RESPONSIBILITIES
- Act as central POC for Production
- QA POC for Online Launch-Readiness, Pre-/Post-Launch
- Document and maintain online ecosystem information for future reference
- QA Life-cycle support for Online Systems
- Coordinate online systems / features testing on game-side QA teams
- Create archiving process and maintain documentation and standard operating procedures
- Drive the creation of processes and testing strategies applicable to all game teams
- Managing testing requirements around online systems for Dev-QA across multiple concurrent projects
- Develop standards and processes across the teams
- Maintain a strong line of communication between Online Group and Game Teams
- Evaluate scope of testing required, create execution strategy and help coordinate testing
- Manage external QA partners and relationships
- Drive continuous improvement of Online QA Operations activities
REQUIRED EXPERIENCE
5+ years of experience in a Leadership Role within game development
3+ years as a Software Quality Assurance Analyst
Minimum of 2 shipped AAA title on PS3, Xbox 360 in Quality Assurance or related discipline
REQUIRED SKILLS
Strong Experience in supporting and/or managing a major online service
Strong Communicator(oral and written)
Strong Understanding of Software Quality Assurance Practices
Strong Understanding of the Software Development Process
Focused on continuous improvement
Strong People Management Skills
Strong Project Management Skills
Good understanding of testing online systems
Can drive communication, accountability, transparency, and predictability
ADDITIONAL SKILLS, ABILITIES AND KNOWLEDGE
Prior experience creating operational plans, managing budgets
Prior experience working with geographically distributed development teams
Ability to manage testing activities
Ability to influence internally and externally
Comprehensive understanding of the software development process, QA best practices/methodologies
Skilled at process design, implementation and integration
Good understanding and experience working in an agile game development environment
Strong Time and Task Management (Complex, Fuzzy)
Strong Problem Identification and Solving Ability
ADVANTAGE
Technical Diploma/Certificate or University Degree in a related field
Avid gamer who regularly engages and in both single player and multiplayer gameplay
Knowledge of EA Origin
Previous Game Development Experience