Description
lynda.com is the market leader in Online Education with thousands of instructional courses, delivered in an interactive and “self-directed” learning environment. Millions of members globally and thousands of universities and organizations use lynda.com. We are seeking a Product Manager who wants the challenge of building a world-class company; defining and delivering innovative online learning solutions to increase end-user engagement, while revolutionizing the way people learn.
Ideal candidates possess a unique blend of business and tech savvy, with big-picture vision yet outstanding execution to make that vision a reality. If you want to impact lives by providing the tools for members to learn the skills they need to succeed and be fulfilled in pursuit of their passions, this role could be just what you are looking for.
Primary responsibilities:
- Analyze and determine target customers, user needs, partners, and pricing models.
- Develop strategies and execute innovative product plans to drive revenue and scale the business.
- Define and communicate a product roadmap aligned with company objectives, and supported by business cases, market research, customer data and competitive analysis.
- In partnership with UX, execute customer research and usability testing. Measure customer satisfaction and ensure improvements for a valuable, engaging & enjoyable end-user experience.
- Document, validate and prioritize product specifications including goals, use cases and requirements within an Agile/SCRUM development environment.
- Lead and motivate a cross-functional team of business owners, designers and engineers to refine the feature set, packaging, positioning, and pricing.
- Evaluate, select, help negotiate, integrate, and build long-lasting relationships with key business partners to accelerate time-to-market and for cost effective leverage of 3rd party technology platforms.
- Coordinate go-to-market launch & post-launch activities. Gather customer feedback to validate that the product meets stated metrics. Prioritize and deliver necessary enhancements.
- Collaborate with Content Planning, Marketing, and Executive stakeholders to shepherd product concepts through validation, iteration, and execution.
Experience and qualifications:
- A minimum of 2 years in consumer Internet/Web product management
- Demonstrable domain expertise, with at least 2 years focus in one or more of:
- Online interactive education
- Community building & engagement, or Social Networking
- End-to-end consumer product user funnel management & optimization (for example: directly responsible for visitor conversion into active, retained users)
- Content search, discovery, and personalization
- Passionate about providing an excellent customer and user experience, creating and delivering outstanding products and innovation
- Excellent analytics & problem solving skills, with the ability to use hard data to assess opportunities
- Proven track record of full responsibility through the product lifecycle. Has shipped successful products. Determines needs, aligns priorities, defines requirements, delivers to market, ensures value is delivered post-launch.
- Excellent verbal, written and presentation skills. Able to articulate the product strategy and roadmap, and comfortable presenting to senior executives
- Proven ability to inspire and motivate team members, take initiative, drive for clarity, achieve results and be accountable for product delivery
- Passion for staying current on technical trends, with the ability to work with engineering to adapt to technical constraints without comprising user needs
- Solid business understanding of finance, marketing, strategy, sales, and business development
- Ability to trust & strong relationships at all levels, influence without formal authority, and push back when appropriate
- Must be comfortable with ambiguity and able to thrive a fast-paced environment, concurrently managing multiple strategic and tactical initiatives
- A Bachelor degree or equivalent experience is required
Mental requirements:
To perform this job successfully, an individual must be able to: solve practical problems and deal with variables; interpret and/or follow a variety of instructions furnished in written or oral form; use basic concepts to solve business problems associated with the role; use and understand computer programs to analyze and solve business issues.
Physical requirements and work environment:
While performing the duties of this job, the employee is regularly required to sit, to speak and hear, and to frequently use hands and arms to finger, handle, feel, and to reach, Specific vision requirements of this job include the ability to see closely and adjust focus. The work environment is an office setting or home office and the noise in the work environment is usually quiet.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Company benefits:
lynda.com offers an extraordinary work environment, tremendous opportunity for advancement, and great benefits.
lynda.com is proud to be an Equal Opportunity/Affirmative Action Employer. Applicants who apply for a position are considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital, or veteran status.