Design Researcher- Salt Lake City, UT

Description

Design Researcher
Addition To Posted Position Title
About Us
GE Healthcare is assembling a team of software rock stars to create the next generation electronic health record system. We are transforming patient care worldwide and are seeking top software talent with the creativity and innovation to drive this product to market. Come join an agile team to tackle challenging and novel software problems and implement cutting-edge architectures.
Role Summary/Purpose
Essential Responsibilities
The Design Researcher works within a cross-functional product development team to help create and optimize software interfaces by applying expertise in user research methodologies. The primary focus of the Design Researcher will be to interact with end users (a variety of clinicians including physicians and nursing staff as well as administrative personnel) using a variety of testing and research tools. The Design Researcher will be articulate and at ease in a variety of settings including presentations. They will be expected to analyze and present the results of their findings in a succinct manner to creative professionals on the UX team as well as product managers, engineers and clinical analysts.

Essential Responsibilities
• Engage fully in conducting research. Specialists must be prepared to plan and lead user research in order to discover insights about people first hand.
• Structure user-centered research and work with a variety of teams through fieldwork to determine users physical, cognitive, social, emotional, and cultural needs. Research specialists must have proven experience in uncovering unmet user needs, and unpacking meaning from sometimes obscure and disparate findings.
• Frame insights in a way that inspires design teams to develop imaginative and appropriate solutions.
• Help to facilitate teams through analysis and synthesis of user research, helping to distill the most important insights and link them together in frameworks, principles, and implications for design.
• Design researchers must be confident about leading teams and users through a range of research analysis and synthesis processes.
• Communicate design insights and opportunities throughout all phases of design. This includes delivering a quick but compelling inspiration to helping distill the most important insights and linking them together in frameworks or principles that inspire design.
• Compelling storytelling: A critical element of this role is to deliver insights about people and behavior - verbally and visually - in a way that generates empathy, emotion, and engagement from the design team as well as engineering, product management, marketing and others.
Qualifications/Requirements
• Bachelor’s degree in Human Factors / Ergonomics, Human-Computer Interaction, User Experience or a related field of study.
• 3 years of experience in user-experience or human factors.
• Experience with formal and informal usability research and testing techniques.
• Proven ability to manage milestones, deadlines, and scheduling for projects.
• Proficiency in testing, research and statistical analysis software software such as Morae, SPSS, JMP, UserZoom, etc.
• Demonstrated history of acquiring user data (e.g., conducting usability studies, performing user research, contextual interviews, documenting personas) and presenting that data in a succinct and quick-to-digest fashion.
• Must be willing and able to travel up to 40% of time
• Must be willing to work in our Murray, UT facility full-time
• Must submit application for employment through gecareers.com (or COS if internal) to be considered
• Must be 18 years of age or older
Desired Characteristics
• 3 years of experience in a user-centered, web or software design environment as a member of a UX team.
• Experience working within the healthcare/medical software sectors.
• Ability to work productively in a large, fast-paced environment with many moving parts.