Community Manager

Description

Develop and direct all community content, including blog posts, articles, podcasts and videos.
Manage and moderate community forums, driving customer interest and initiatives.
Identify and analyze issues, patterns and trends in customer requests and product performance.
Transfer the information to the appropriate departments so that they can respond accordingly.
Communicate issues, opportunities, and insights to the game development team.
Establish and report metrics on a regular basis, including recommendations and insight .
Identify and engage game community advocates.
Represent the community and successfully address community within studio and company.
Stay current on social media tools, best practices and methods that other companies are using.
Follow prominent bloggers and online writers.